Datenschutzerklärung

Privacy Policy

At Versantz (https://www.versantz.com), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of personal information:

  • Contact details: name, email address, phone number, and delivery address

  • Payment information: card details or other payment data, processed securely by third-party payment providers

  • Order information: products purchased, order history, and preferences

  • Technical data: IP address, browser type, device information, and browsing behaviour through cookies and similar technologies

  • Communications: messages sent via email, chat, or social media

2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Manage your account and provide customer support

  • Send updates about your orders and, if you opt in, marketing communications

  • Improve our website, services, and overall customer experience

  • Comply with legal obligations

3. Sharing Your Information

We may share your information with:

  • Service providers who assist us with payment processing, order fulfilment, marketing, and website operations

  • Legal authorities when required by law or to protect our legal rights

  • Business transfers: in the event of a sale or merger, your information may be transferred to new ownership

4. Your Rights

Under data protection laws (including the UK GDPR), you have the right to:

  • Access the personal data we hold about you

  • Correct any inaccurate or incomplete information

  • Request deletion of your data, where legally applicable

  • Restrict processing of your data in certain situations

  • Request data portability (receive your data in a usable format to transfer to another provider)

  • Object to certain processing activities, such as direct marketing

To exercise these rights, please contact us at info@versantz.com.

5. Data Security

We implement appropriate technical and organisational measures to protect your information. While we strive to secure your data, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

7. Cookies

We use cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage cookie preferences through your browser settings. For more details, please see our Cookie Policy.

8. International Data Transfers

Your information may be transferred and processed outside the UK and European Economic Area. We ensure all transfers comply with applicable data protection laws, using safeguards such as Standard Contractual Clauses.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated to you where appropriate.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact:

Versantz
Email: info@versantz.com
Website: https://www.versantz.com